Lost Pets

Please report your pet missing as soon as possible to increase the chances of finding your pet. Due to the high number of strays brought in and subjectivity of descriptions, we are unable to guarantee by phone whether your pet is at the shelter. For the best chance of identifying your pet, please visit us in person with a photo. You may also submit a report online here.

Reclaim Fees

Reclaim fees are fees we charge to reclaim a lost or stray animal. These fees help to underwrite the costs we incur in staff time and expendables we use when an animal is brought to the facility. This includes vaccinations and flea control on intake, staff time to enter the animal into the computer and any care the animal receives while at the shelter. The reclaim fee is also in part punitive to help reiterate the importance of being a responsible pet owner and not allowing their pet to roam unsupervised. Animals allowed to roam have a greater chance of being hit by a car, attacked by another animal, potentially exposed to diseases or be impounded by animal control.

  • 1st reclaim $50.00 + rabies vaccination + license (if a Palm Coast resident)
  • 2nd reclaim $100.00 + mandatory microchipping
  • 3rd and subsequent reclaims $150.00
  • Boarding fees: $15 per day after the first day of intake

2nd and 3rd reclaim fees are on the animal’s owner and not the animal. For example, if an owner reclaims their dog and then their cat is impounded the reclaim fee for the cat would be the 2nd reclaim fee assuming the animal has not been previously impounded.

All owners must provide positive Identification to reclaim an animal from this facility. Positive identification is state or federal government issued ID. This includes state issued driver’s license, state identification card, a passport or military ID. There is no exception to the identification requirement. All IDs will be photo copied and attached to the reclaim paperwork.

 

Tips

  • Create a flyer with your pet’s photo, a brief description and your phone number. Distribute the flyers and post them on telephone poles in the area where you lost your pet. If you can afford it, you might consider offering a reward.
  • Put a “lost pet” ad in the local newspapers. The ad should be titled “Lost Cat” or “Lost Dog” and should include your phone number, the date that the animal was lost, where she was last seen, and a clear, brief description containing the animal’s name, breed, color, sex, age, and whether she was wearing a collar. (Note: If you’re offering a reward, you might want to leave out one detail, such as gender, in order to avoid scam artists.)
  • Call the local animal control officer in all the surrounding areas. Palm Coast – 386.986.2520. For Flagler County – 386.445.1188. Send each a photo and visit their pounds daily.
  • Call area veterinary clinics and send them a missing flyer with a photo of your pet. Ask each of them if any animal fitting your pet’s description has been brought in.
  • Go to all the shelters in the area – don’t just call. Give them a color photo of your pet with your phone number on it. Ask to see all the animals in the shelter and visit every cage. Go back and check all the shelters every day. Shelter employees are often very busy, so you can’t depend on someone remembering that an animal like yours was brought in.
  • If you suspect that your pet may have been stolen, report your pet missing to the police. They may know if an animal fitting your pet’s description has been hit by a car (or they may be able to direct you to the department that handles this).
  • Read the “pet found” section in the local newspapers daily. Many papers run “found” ads for free. Follow up on any ad that describes an animal similar to yours, since you can’t count on the finder to describe your pet exactly as you would.
  • Look around your neighborhood carefully (or wherever your pet was lost). Cats can wander into a neighbor’s basement or garage, fall asleep and accidentally get shut in.
  • Late at night or very early in the morning, when the area is quiet, go to the place where your pet was lost. Bring his favorite food and a flashlight. Call his name and wait to see if he shows up. Try this repeatedly.
  • If your pet is an indoor cat who does not usually get out, place her litter box outside, where she may smell her own scent and recognize her home. (Do not clean it out first!)
  • If your pet is registered with a lost-pet network organization, call them right away.
  • Don’t give up! Persistence is often the key to finding a lost pet. Some animals have been found after months of being missing.